Chelmsford Eyecare Shipping Policy

Delivery Times (Applies to Contact Lense Orders only)
Most orders will ship within a day of placing your order and should arrive within 2-3 business days. Your order will come directly from the manufacturer or distributor. If your product is not in stock there will be a slight delay in delivery and we will notify you of this delay. 

Shipping Rates
Shipping rates vary depending upon the product vendor. In many cases, shipping discounts are available for volume purchases (Example:yearly supplies).

Shipping Addresses
When you place an order, you will have the option to have that order shipped to an address you specify (home, office, cottage, etc.).

P.O. Boxes
Since we are delivering your order by express courier, we cannot ship to a P.O. Box. The benefit to using couriers is that shipments can easily be tracked in the event that they are delayed or lost. By requiring a signature it also ensures that we have proof of delivery.

Shipping Address Changes
The courier may impose a charge if you choose to change the destination after the first delivery attempt

International Shipping
We currently only ship orders to Canada.


Chelmsford Eyecare Privacy Policy

This Privacy Statement describes the types of information we collect from you when you visit or order products from our site, and explains what we do with that information. This Privacy Statement is effective as of May 12, 2014 and will remain in place until further notice.


Information Collection & Use
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (including, but not limited to, name, email, and shipping address) and financial information (including, but not limited to, credit card number, expiration date, etc.).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

We may need to forward your shipping address to a manufacturer for shipping purposes only. We will never forward or sell your information to any other third party.